I recently decided to get a new car. I started the process just like I recommend clients shop for a lawyer – I did my research, knew exactly what I needed, and asked questions of experts to make sure I understood the specifics (I’m really not a car person). Then came the hard part: getting what I wanted without getting ripped off.
I consulted friends and colleagues who were experienced with buying cars. I called multiple dealers, told them what I was willing to pay, and told them the best deal someone else could offer me. It took over a week of back and forth phone calls before I finally got the car I wanted at the price I wanted.
And you know what? All the dealers were giving me prices on the exact same car.
Not just the same make and model, but the same physical set of wheels. They were all going to get it from the same out-of-town dealership. When one told me there was no way to get it any cheaper, another dealer would undercut them. I had to go through 6 different sales reps at different dealerships before I finally found one who was honest with me, who took my budget seriously, and got me a great deal. And even now, I still have no idea if I actually got the best deal I possibly could have or if I was just so exhausted from the process that I went with the best offer I could get when I was at the end of my rope.
The process made me think a lot about the people who call my office looking for legal help.
Looking for a lawyer is a lot like shopping for a car, but with one notable exception.
When shopping for a lawyer, you should do your research. Make sure you find a lawyer who knows the area of law you need assistance with. They should have knowledge, experience, and in some cases (like family law), they should have a focused practice that shows they are truly dedicated to certain areas of the law. When you meet with a lawyer for the first time, you should be confident that they have everything you need to help you succeed. Talking to them on the phone or meeting them for a consultation should be like taking a test drive – you know they have what you need, just need to make sure it feels right.
Here’s the difference: Lawyers should not haggle when it comes to their fees.
If you need a lawyer, then chances are you have an underlying situation that is stressful, unpleasant, and/or undesirable to deal with on your own. You are probably on some kind of deadline and you have a million questions. With family court, you have probably heard myths, rumors, and horror stories that leave you wondering exactly what is going to happen with your case and your family. I have never, in 800+ clients, had someone approach me without some degree of nervousness. Hiring a lawyer is more than just seeking professional help or opinion. It is asking someone else, someone you probably don’t know, to help you solve intimate problems and craft a family life that you will be living with every single day.
A service like that should not come with negotiable fees.
You should have complete confidence that they are just as focused on and dedicated to you as they are to every other client.
You should get the feeling that while your lawyer is going to charge you for their services, you are more than just a source of income for them.
You should be able to see that your lawyer’s primary goal is to help you achieve success on your terms, regardless of how much your bills are each month.
My new car gets me from point A to point B so that I can do the things I need to do. Did I get the best deal I possibly could have? I will never know. But in the end, it is what I do at those different points that matters far more than the vehicle that got me there. When you are shopping for that professional “vehicle” to help you create the life you want, focus on who will help you get to your destination without leaving you with unanswered questions.
At The Lien Law Firm, all clients have the same options for financing legal services. Call us at 314-722-8557 for a no-cost consultation where you can have a frank, honest conversation with a lawyer about your case and your budget.